Digital Skills Coordinator

Carers Support Merton (CSM) is a well established and respected charity in the London Borough of Merton with an ambitious development programme of work to support promote and improve the quality of life of unpaid carers from the age of 5 years. CSM has an exciting opportunity for a Digital Skills Project Coordinator to join our friendly team on a fixed term basis of 12 months with possible extension subject to funding. 

The pandemic has spurred us on to embrace technology as an effective tool with which to deliver our services. It has made us all the more determined to bridge the divide between those Carers who rely on such technology for their daily interactions and those without access to the Internet, or indeed the skills to take advantage of it, and who are subsequently missing out on a wealth of knowledge, information and services as a result.

The project will train volunteer Digital Champions from the local community to provide Carers with one-to-one or small group support to develop basic digital skills to reduce isolation and increase access to information, advice and services.  Training will take place remotely initially, but as the COVID restrictions lift face to face at community venues or in Carers homes.  The project will also address access to equipment and connectivity through distributing equipment on a loan or a donated basis.

The post will include line management responsibility for one other part time post holder.

Carers Support Merton, as an employer, is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This includes a commitment to robust recruitment, selection and induction procedures.

The ideal candidate will be passionate about digital advancement and the benefits to Carers. 

It goes without saying you will have excellent digital skills and the ability and patience to build skills and confidence in others.  You will have a flexible and pro-active approach to work, attention to detail, strong interpersonal skills and an ability to communicate effectively with a diverse range of people, both in person and remotely.  You will have experience of project and people management.  As this is a 12 month project in the first instance you will need to be able to ‘hit the ground’ running and make it a success and make a real difference to the lives of Carers.

We are currently home based due to COVID-19. However, in the future the role will be based at our offices in Mitcham and will involve travelling independently around the borough delivering teaching sessions in community venues and Carers homes.  However, there would be the opportunity for continued homeworking for some of the working hours. This role is NOT suitable for permanent fulltime remote working.

  • The successful candidate will be subject to an Enhanced DBS check.
  • Hours: 27 hours per week (can be worked over 4 or 5 days and be worked flexibly mainly including core hours of 10am – 4pm but to include some early evenings and occasional weekends depending on service demand).  
  • Salary: £ 30,794.40 per annum pro rata ( Actual Salary:23,755.68)
  • Closing Date:  Monday 1st February 2021 5pm
  • Interviews:  Week beginning 8th February 2021
  • Click here to apply