COVID-19 Community Response Hub

As we enter this phase of lockdown, we continue our work with the voluntary sector to help isolated households and those at risk from COVID-19. We have been delighted with the response from members of the public willing to give their time to help others.

Those that have put themselves forward have been partnered with key groups who have allocated them to tasks such as shopping, prescription/medication collection supported by Merton Social Prescribing, dog walking, posting letters, a friendly phone call and more.

If you need help, or know someone that does, please email or call 020 8685 2272, Monday to Friday 10am - 4 pm. An urgent service is available on Saturdays and Sundays between 10am and 4pm.

We are currently not taking on any new volunteers as we focus our efforts helping those that need support but if you have any questions, please email If you would like to volunteer, you can complete our form and you will be added to the volunteer waiting list.