Mystery Auditor

Merton Libraries is looking for ten Mystery Auditors to visit each of their seven libraries to undertake a short questionnaire on their visit and experience. Due to COVID-19 they have implemented a number of changes to keep the buildings, customers and staff safe. They would really value customer feedback and your feedback would be used to help make any improvements in the delivery of their operations.

  • Times: Flexible (Must be in library opening hours)
  • Essential: Good written and reading skills
  • Desirable: Previous auditing or experience of undertaking surveys/questionnaires
  • Min age18 +
  • You will need to ensure safe travel by car, public transport, bike or walking between sites. Oyster card can be made available upon request.

To apply, please email