Model Policies

We offer organisations a range of model policies that you can personalise to fit your own requirements. These are designed to help organisations in formulating your own policies and procedures. 

Please note when using our policies that the personalised versions you produce need to go to your trustees for approval. Once adopted they need to be integral to the day to day working of your organisation. It is good practice to revisit policies every few years and update them for factual and legal changes and to reflect any developments in good practice.

  • Model budgeting policy
  • Model business ethics and anti bribery policy
  • Model complaints checklist
  • Model complaints notice
  • Model complaints policy and procedure
  • Model computer policy
  • Model confidentiality policy
  • Model conflict of interest policy
  • Model customer care policy
  • Model data protection policy
  • Model delegated authority policy
  • Model diversity and equal opportunities policy
  • Model employee volunteering policy and procedure
  • Model environmental policy
  • Model expenses claim
  • Model financial control policy
  • Model harassment and bullying policy
  • Model health and safety policy
  • Model leave policy  
  • Model recruitment and selection policy
  • Model register of interests
  • Model reserves policy
  • Model social media policy
  • Model staff and volunteer supervision record
  • Model staff supervision policy
  • Model staff training policy
  • Model trustee code of conduct
  • Model visual display units policy
  • Model volunteer policy
  • Model whistle blowing policy
  • Model working from home policy

To access any of the polices listed above, please email

Useful websites
  • KnowHowNonProfit provides lots of information on a wide range of topics of interest to voluntary, community and not for profit organisations.
  • My Community Starter is a useful resource for people who want to get involved in organising smaller, straightforward community activities.
  • Get Legal provides online advice on legal structures and issues such as governance for charities, social enterprises and co-ops.
  • Charity Trustee Networks provides information and support for Trustees .
  • NVCO Trustee and Governance Information Centre provides information on a wide range of subjects relating to voluntary and community sector governance and trusteeship.
  • The Charity Commission provides advice and information on running charities, including information on how to manage money and accounts.
  • Superhighways is an ICT support and development project, run by and for the voluntary and community sector and based in South London.
  • Sandy Adirondack runs the invaluable site on legal updates for voluntary organisations.
  • NCVO (which also runs some of the other services listed here) provides a wide range of support and advice services for voluntary organisations.